athenaOne flags every billing problem in your practice: holds, missing slips, zero-pay closures, aging AR. It doesn’t fix any of them. That’s a human job. And most practices don’t have the right human doing it every day.
Every dollar in these buckets is revenue your practice has already earned: sitting uncollected because nobody worked the queue today.
| Department | Hold | Mgr Hold | CBO Hold | No-Shows | Missing Slips | Eligibility | Denials |
|---|---|---|---|---|---|---|---|
| Family Medicine | $28,450 | $41,230 | $8,920 | 14 | 38 | 12 | $19,340 |
| Internal Medicine | $19,870 | $33,640 | $5,310 | 9 | 52 | 7 | $14,280 |
| Main Office | $47,120 | $68,990 | $12,840 | 21 | 91 | 18 | $31,650 |
| OB/GYN | $31,680 | $44,150 | $7,460 | 11 | 29 | 5 | $22,190 |
| Virtual Visit | $14,390 | $22,780 | $3,190 | 8 | 17 | 3 | $9,870 |
| Total | $141,510 | $210,790 | $37,720 | 63 | 227 | 45 | $97,330 |
Average Workflow Dashboard balances found in new Dr. Billerz accounts: resolved within 48 hours of engagement
athenaOne is a powerful platform. But it surfaces problems: it doesn’t resolve them. Every one of these requires a trained human to fix.
athenaOne’s rules engine flags claims and drops them in hold buckets. If nobody clears them daily, claims never submit. Revenue sits in your dashboard: not with the payer. athena won’t chase it for you.
When a payer sends $0, athenaOne auto-posts the adjustment and closes the claim. No denial queue. No appeal triggered. Revenue disappears permanently if nobody reviews it before the claim closes.
athenaOne sets follow-up dates automatically and advances them on a schedule. It looks like progress. But the claim just moves through buckets without anyone actually working it: until timely filing closes.
We took one practice from a full athena backlog to every responsibility handled: in one billing cycle. 48-hour turnaround on every task.
| Dept | Hold | Missing | Denials |
|---|---|---|---|
| Family Med | $28,450 | 38 | $19,340 |
| Internal Med | $19,870 | 52 | $14,280 |
| Main Office | $47,120 | 91 | $31,650 |
| OB/GYN | $31,680 | 29 | $22,190 |
| Total | $141,510 | 227 | $97,330 |
| Dept | Hold | Missing | Denials |
|---|---|---|---|
| Family Med | $1,240 | 0 | $0 |
| Internal Med | $890 | 0 | $0 |
| Main Office | $2,150 | 0 | $0 |
| OB/GYN | $1,080 | 0 | $0 |
| Total | $5,980 | 0 | $0 |
No new software. No migration. Your biller works inside your existing athena instance from day one.
HIPAA-certified, athenaOne-trained. Not a general biller who learned it on the job: someone who works in athena’s Workflow Dashboard, hold buckets, worklists, and enrollment module every day. They log into your existing athena instance. No disruption, no migration, no learning curve on your end.
Every Dr. Billerz engagement includes a dedicated RCM manager at no extra cost. They supervise your biller, audit your athena setup, manage your enrollment dashboard, and are your direct point of contact. You’re not managing a biller alone: you have an accountable manager who owns the relationship.
Dashboard audit on day one. Every hold, missing slip, zero-pay, and denial reviewed and actioned. 48-hour turnaround on every task, every day. You see results in the first billing cycle. No contracts. No obligation after your 4-week free pilot.
Your biller owns every bucket in the Workflow Dashboard. Nothing sits. Nothing ages. Nothing closes silently.
Hire one dedicated athenaOne-trained biller at $7/hour and get a free RCM manager who is an athenaOne expert. We clean up your dashboard. We keep it clean. Every day.
15 minutes. We’ll show you exactly what’s sitting in your athenaOne dashboard and what we’d fix first: at no cost, no obligation.
We’ll follow up within 1 business day.
We’ll reach out within 1 business day to schedule your free athenaOne dashboard review.
Questions? Email sumit@drbillerz.com